Family Business

7 Institutional Sins

Extract from Breakthrough Business Simplicity Chapter 5

Cover of a book titled "The 7 Big Mistakes of the Family Business," showing a black and white logo in the top left corner and a dotted pattern on the right side.

By Guillermo Reyes & Claus Eckerman

Slide with the number 1 in orange, bold text emphasizing 'lack of time and prioritization,' and a question about being good firefighters, with additional commentary on strategic thinking and decision-making.
An infographic from BP&S Consulting Company explaining their decision-making philosophy. It emphasizes letting the company carry away decisions, highlighting inertia and reactive decision making, with a focus on complaining empathetically.
A page from a business presentation with the number 3 in orange, a red arrow pointing to text stating 'We do not enhance our human talent,' and a paragraph emphasizing the importance of people and loyal collaborators for company success.
Page from a guide explaining family business protocols. The page features a large number 4 in orange, a red arrow pointing to number 6, and text regarding family and eco-systems in black font, with some phrases bolded for emphasis.
A page from a booklet or presentation titled 'How We Manage Heritage & Legacy.' It has a black logo in the top left corner, and the number 5 in large orange font on the right side. The text explains managing assets, liabilities, and cash flow.
Text on a page from a business guide emphasizing understanding customer needs, with a large red arrow pointing to the phrase 'We have to build customer loyalty based on three criteria: Segmentation, Profitability & Experiences'.
Section title 'Friends, Relatives and 'Compadres' Against Institutional Criteria' with a red curved arrow pointing to a paragraph about internal and external evaluation of collaborators, and the number 7 in large orange font on the right side.